No Live Video within a Camera's Web Interface

Mike O.
2017-07-27 21:49

Description:

This article shows you how to resolve no live video within a camera's web interface.

 

Solutions:

    • Internet Explorer - 

1.  Clear your Browser History (Use the dropbox at the top right to choose the version of Internet Explorer).

2.  Set the page in Compatibility View

3.  Add the site to Trusted Sites

            • After adding it to Trusted Sites, click Custom Level.
            • Select the Radio button for Prompt under "Download unsigned ActiveX controls".
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4.  Close Internet Explorer.

5.  Open Internet Explorer and navigate to the IP Address of the camera.

6.  Download the ActiveX file.

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7.  After the download is complete, close your browser.

8.  Open/Run the ActiveX file.

9.  After the installation is complete, navigate to the IP Address of the camera.

10. Log into the camera and Allow the ActiveX add-on.

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    • Chrome - 

1.  Clear your Browser History and attempt to access the Web Interface again.

2.  Close Chrome.

3.  Open Chrome and navigate to the IP Address of the camera 

4.  Download the ActiveX file.

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5.  After the download is complete, close your browser.

6.  Open/Run the ActiveX file.

7.  After the installation is complete, navigate to the IP Address of the camera.

8.  Log into the camera and click the "Plug-in Blocked" icon in the address bar.

9.  Choose "Always Allow" for ActiveX.

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    • Firefox - 

1.  Clear your Browser History and attempt to access the Web Interface again.

2.  Close Firefox.

3.  Open Firefox and navigate to the IP Address of the camera 

4.  Download the ActiveX file.

Click Here to View Image

5.  After the download is complete, close your browser.

6.  Open/Run the ActiveX file.

7.  After the installation is complete, navigate to the IP Address of the camera.

8.  Log into the camera and click "Activate ActiveX".

9.  Click "Allow and Remember" for ActiveX.

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